The chief minister’s quick response team (QRT) was set up in October 2020 to ensure that common citizens do not face problems in accessing basic services like roads, electricity, water and education among others. In the three months since its formation, the QRT has resolved the problems of more than 70 per cent people while action is underway on the remaining problems.
According to official sources, efforts are being undertaken to address issues related to basic facilities and other issues including employment. To ensure timely and convenient access to various facilities, the CM QRT service was launched in seve districts during October 2020. As part of this, district level camps are being organised from the level of district magistrate- chief development officer. Though the service was launched on September 21, it was officially started in the districts from October 1. From then till December 31, 2020 a total of 4,025 complaints were received by various departments. Out of these complaints, 2,904 have been resolved. The grievances received under the QRT service are being resolved by various departments including electricity, irrigation, forest, Jal Sansthan, Peyjal Nigam, rural development, Panchayati Raj, education, women and child development, agriculture, revenue, social welfare, animal husbandry, UREDA, district Panchayat, police and tourism department among others.
Tuesday, 05 January 2021 | PNS | Dehradun
