Police bust fake international call centre duping USA citizens
Wednesday, 03 JULY 2024 | PNS | DEHRADUN
The police busted a fake international call centre in the Rajpur area of Dehradun late on Monday. The fraudsters here had been scamming people of the United States of America (USA) by posing as representatives of a big foreign software company and duped them of crores of rupees in the name of antivirus technical support under the pretext of fixing viruses sent by them in their computer system. The police arrested three accused from the spot and recovered 36 laptops, 31 headphones, five mobiles and two modems, among other items, the Dehradun senior superintendent of police Ajai Singh said. He informed that the police received confidential information about an illegal international call centre being run on the upper floor of a gymnasium located near Doon Vihar lane number three in the Rajpur area. Considering this, the SSP constituted a police team and directed the Rajpur police station in-charge to act promptly on the tip off. In the late hours of Monday, the constituted team raided the call centre called Technio Business Solution Private Limited. The police observed in the centre that some young men and women were sitting in front of laptops and computer systems in a large hall and talking on calls with headphones on. They were claiming to be representatives of an international software company while getting information about the bank accounts of their targets. On being questioned on the spot, they told the police that they all had been working for persons named Sarthak (32), Shahrukh (29), Khushnoor (39) and Karunesh alias Karan. In this call centre, they take all the details of gift cards from foreign nationals in the name of supporting them with antivirus technical support and Karunesh’s partner who lives abroad withdraws all the money of the foreign nationals in dollars. When the customer calls them back, they block their number, the SSP said. He further informed that accused Sarthak, Shahrukh and Khushnoor said during interrogation that on receiving calls from foreign customers, they get information about the problem related to viruses and hacking in the computer system. Under the pretext of fixing the said problem, they use a software to get access to the system and scam them by getting payment in gift cards and cryptocurrency by promising to fix the virus sent by them earlier. They claimed to be earning good profit every month. The police team arrested the three accused from the spot, Singh said. He informed that Sarthak belongs to Jammu, Khushnoor belongs to New Delhi and Shahrukh belongs to Dehradun. Their accomplice Karunesh is absconding and will be nabbed soon too, Singh added.