PIONEER EDGE NEWS SERVICE/ Uttarkashi
The Uttarakhand Right to Service Commission organised a one-day orientation workshop for district-level officials and first appellate authorities on Friday. The workshop’s objective was to raise awareness among officials regarding the effective implementation of the Uttarakhand Right to Service Act, 2011, and the provision of timely and transparent services to citizens, said the chief commissioner in charge of the Uttarakhand Right to Service Commission, B S Manral said.
“It is the responsibility of every department to provide quality and transparent services to the general public within the stipulated timeframe,” he said.
He explained that the Act also provides for penalties against personnel who cause unnecessary delay or negligence in processing applications. The district magistrate Prashant Arya and chief development officer Jai Bharat Singh along with senior officers of various departments were present in the workshop.
Arya directed officials to strictly comply with the Commission’s directives and to expedite the disposal of pending cases by making maximum use of digital means. “It is the primary responsibility of all departments to ensure that the benefits of the government’s public welfare schemes reach the last person,” he added.
The deputy secretary of the Commission, Dinesh Chandra Verma emphasised the digitisation and technological modernisation of services, stating that prompt and seamless services should be made available to citizens at home through e-service portals. He provided necessary guidelines regarding the online integration of departmental services and the transparent disposal of applications within the stipulated timeframe.
