PIONEER EDGE NEWS SERVICE/Dehradun
The Transport minister Pradeep Batra inspected all sections of the Regional Transport Office (RTO) Dehradun and instructed all desk in-charges, officers and employees to be present at work on time. He emphasised the importance of maintaining cleanliness in the office premises and ensuring that public issues are resolved promptly. He said this while inaugurating the “Hi-Tech Digital Lobby” at the RTO Dehradun.
While appreciating the initiative for the high-tech lobby, he called it a symbol of the department’s modern thinking, transparency and commitment to public service. He stated that digital technology would enhance efficiency, transparency and ease in departmental operations, ultimately benefiting the public through improved services. He observed that the high-tech digital lobby is not merely a modern system but a solid foundation for future citizen-centric services.
The minister sounded confident that this initiative will mark a new chapter in innovation and excellent service delivery, elevating the department’s efficiency and making the citizen experience more seamless, simple and effective.
The Transport department sources said that the digital system launched aims to provide citizens with easy access to information regarding various services, application processes and other facilities through technology.
In addition, Batra showcased the “Token System” developed by the assistant divisional transport officer (Administration) in Haridwar Nikhil Sharma which is being implemented at the RTO in Dehradun.
